Gift Voucher Terms and Conditions

Maidstone Distillery Vouchers are only available to consumers. They cannot be purchased for any business or trade. 

  1. PURCHASING YOUR VOUCHERS

    1. Vouchers must be paid for in full at the time of purchase.

    2. When purchasing vouchers you enter into a ‘contract’ with the Maidstone Distillery which includes the following terms.

    3. If vouchers are intended to pay for alcohol please take note of the following guidance on age restriction:

    4. In the UK it is illegal for:

      1. any person under the age of 18 to buy (or to attempt to buy) alcohol for themselves or for any other person under the age of 18; and

      2. an adult to buy (or to attempt to buy) alcohol for any person under the age of 18.

    5. You may only purchase an alcoholic Product from us if you are:

      1. at least 18 years old;

      2. not buying that Product for any person or persons under the age of 18; and

      3. of legal age to purchase alcohol both in the country where you place the order and the destination country. 

  2. RECEIVING YOUR VOUCHERS

    1. At the checkout, please ensure to write the correct posting address in the relevant section so that your vouchers are sent to the address of your choice.

    2. Vouchers are supplied by post and no vouchers will be made available in electronic format.

    3. All vouchers will be dispatched and received within 2 to 3 working days of placing the order. First class post will be used. 

  3. USING YOUR VOUCHERS

    1. Gift vouchers are redeemable against any product available for sale in our on-site shop at Unit 5, Market Buildings, Maidstone, ME14 1HP. They cannot be redeemed elsewhere or online at our website. They cannot be offset against a product that has already been paid for using an alternative method. 

    2. You can pay in full or part pay for an item using your voucher. If the value of a product exceeds that of you voucher, you must pay the difference with an alternative form of tender.

    3. Where the value is less than the voucher value, we will make every effort to either reissue a new voucher for the remainder or supply you with change.

    4. Multiple vouchers may be used in the same transaction.

    5. Please take note of the expiry date on your voucher as no purchases beyond the expiry date will be accepted.

    6. Until further notice, all gift vouchers will feature an expiry date of 31st May 2021.

    7.  We reserve the right to refuse to accept a voucher as payment in circumstances where we consider (acting reasonably, in our sole discretion) that the Voucher:

      1. has been stolen;

      2. is being used to commit fraud, or as part of a fraudulent transaction; or

      3. is otherwise being used improperly.

    8. Vouchers cannot be used as payment towards more vouchers.

  4. YOUR RIGHTS TO CANCEL AND APPLICABLE REFUND

    1. Cancellation of Order for Vouchers:

      1. You may cancel an Order for vouchers, within 14 calendar days from the day on which your purchase is confirmed by the receipt of cleared funds of the balance in full by notifying the Supplier in writing, within the stated term, by emailing hello@themaidstonedisillery.com.  The Supplier will confirm your cancellation in writing.

      2. Gift Return: The Supplier will only accept returned gifts and arrange refunds where this is sought by the customer who purchased the gift originally and to the payment method used originally. 

  5. LOST, DEFACED OR DESTROYED VOUCHERS

    1. If a voucher is lost, destroyed or defaced we will provide a replacement voucher free of charge (subject to postage cost).

    2. We will require proof of purchase or the unique code from the voucher in order to replace it. 

  6. GENERAL

    1. Assignment and subcontracting. The Supplier may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract. The Member may not assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract without the prior written consent of the Supplier.

    2.  Notices. The Supplier is a company registered in England and Wales with company registration number 11498761.  If a Member has any questions or complaints, he should contact the Supplier by e-mail at “hello@themaidstonedistillery.com”. If a Member wishes to contact the Supplier in writing, or if any clause in these Conditions requires a Member to give the Supplier notice in writing, this should be sent to the Supplier by e-mail using the Supplier’s contact details above. The Supplier will confirm receipt of this by contacting the Member in writing. If the Supplier has to contact a Member or give a Member notice in writing, it will do so by e-mail, by hand, or by pre-paid post to the address provided to the Supplier in the Order. 

    3.  Severance. If any court or competent authority finds that any provision of the Contract (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of the Contract shall not be affected. If any invalid, unenforceable or illegal provision of the Contract would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

    4.  Waiver. A waiver of any right or remedy under the Contract is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

    5. Third party rights. A person who is not a party to the Contract shall not have any rights under or in connection with it.

    6. Variation. Except as set out in these Conditions, any variation to the Contract, including the introduction of any additional terms and conditions, shall only be binding when agreed in writing and signed by the Supplier.

    7. Governing law and jurisdiction. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

The Maidstone Distillery Limited

December 2019

Pride in Our Spirit since 1785.

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